If you are a back-office manager with relevant experience in the financial sector, you may be the perfect candidate for the position we’re recruiting for. We are looking for a dedicated professional, holder of CySEC Advanced Certificate or AML Certificate, who has experience in KYC and AML procedures, as well as with implementing new payment system.

To be a good fit for the role, you must also possess people management and leadership skills and know English at business level (upper intermediate to higher level). Also, you must be skilled at overseeing client activity in crypto, banking or iGaming environments and replacing manual with automated procedures.

About the Company:

Our client is an investment company based in Cyprus, that relies heavily on new technologies to forge its growth path ahead of its competitors. The company is regulated by the CySEC, thus management personnel must be well versed in complying with its regulations.

What You’ll Do:

As Head of Back Office, your main duties include the regular managerial and administrative duties of the department, as well as providing innovative solutions for everyday operations.

Key Duties/Responsibilities:

• Management and administration of the department

• Creating and implementing a back-office strategy in accordance with the company’s global strategy

• Analysing on a constant basis the department activity, payment systems activity, suspicious activity, KYC, AML procedures etc.

• Management the procedure of customers verification, account establishment, maintenance and closures

• Management the processing of all customer deposits and withdrawals in a timely manner

• Investigating and resolving potential issues arising from customer deposits, withdrawals or client activity

• Liaising with other departments to escalate and resolve all client issues in a timely manner

• Monitoring the efficiency of cooperation with various PSP, risk assessment and management

• Reviewing the automation of Back Office and replacing manual processes with automated systems where required

• Preparation of back-office procedures, policies, terms & conditions, contracts and relevant disclaimers

• Controlling over the reconciliation of all financial assets of the company

• Preparation of various internal and regulatory reports

• Assistance with AML monitoring

Requirements:

To succeed in this position, you must fulfil the following conditions:

• Experience in the position of Head of Back Office or similar position

• Experience in financial or crypto, banking, gaming industry

• Practical experience with KYC, AML procedures, etc.

• Experience managing a team

• Experience in implementing new payment systems

• Knowledge of data analytics and reporting

• Good understanding of financial tools

• People management and Leadership skills

• Upper intermediate and higher level of English

• Holder of CySEC Advanced and/or AML Certificate

Remuneration Package:

• Competitive salary

• Comprehensive health insurance

• Professional development opportunities and ongoing training

• Fun and collaborative work environment

Advance your career in a top-level position with great development opportunities!

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