IT Support Officer
Advance Your Career with a Fast-Growing IT Support Company!
Do you have experience in level 1 or 2 IT support? Do you work well with remote support tools and on-site at the client’s premises? Then you may be a good fit for our job opening.
Our client is an IT outsourcing company looking for a dedicated IT Support Officer. They are on a mission to help SMEs run smoothly with reliable, expert tech support. If you're passionate about solving tech problems and love helping people, this role is for you!
About the Company
We are recruiting on behalf of a fast-growing outsourced IT support company. They are currently onboarding many new clients and need to grow their team to offer each of them excellent service. You will be working at the company’s offices in Limassol, Cyprus.
What You’ll Do:
As an IT Support Officer, your main ongoing task will be helping clients with various IT support activities, from basic troubleshooting to installing and configuring IT systems.
Key Duties/Responsibilities:
- Troubleshoot IT issues for multiple clients via email, chat, and remote access
- Install, configure, and maintain desktops, laptops, and office equipment
- Manage user accounts, access controls, and basic network setups
- Monitor systems, apply updates, and ensure data backups are working
- Document issues and resolutions for ongoing support efficiency
Requirements:
The successful candidate must meet the following conditions:
- 1–3 years of IT support experience (Level 1 or 2)
- Solid understanding of Windows OS, Office 365, and basic networking
- Familiarity with remote support tools (TeamViewer, AnyDesk, etc.)
- Great communication skills and a customer-first mindset
- Bonus: Experience with small business environments or outsourcing
What We Offer:
- Welcoming and friendly working environment in Limassol.
- Ongoing training and sponsored further education.
- Bonus appraisal every 6 months to recognise your contributions.
- 21 days of annual leave for work-life balance.
- Salary based on experience.
Join our growing outsourced IT team supporting small and medium businesses!
Accept our challenge – join us in Limassol!
- Department
- IT
- Role
- IT Support Specialist
- Locations
- Limassol
- Employment type
- Full-time
Limassol
About Olinio
Olinio was founded with a vision to deliver impactful solutions to businesses to help them expand and flourish. We focus on solving problems, be it a human resources challenge or launching a new venture.
Our team of specialists in their respective fields aim to provide a top-tier service, by leveraging their combined skills and industry know-how. Together with a network of highly professional partners, we are dedicated to optimizing your business, by understanding your market in depth, enabling scalability and growth.
IT Support Officer
Advance Your Career with a Fast-Growing IT Support Company!
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