Are you experienced in Level 1 or 2 IT support and confident working at client premises? We’re hiring for an IT Support Officer to join our client, a growing IT outsourcing company helping SMEs with expert, reliable tech support.

If you're passionate about solving tech issues and enjoy helping people face-to-face, we’d love to hear from you!

About the Company

We are recruiting on behalf of a fast-growing outsourced IT support company. They are currently onboarding many new clients and need to grow their team to offer each of them excellent service. You will be working at the company’s offices in Limassol, Cyprus.

What You’ll Do:

As an IT Support Officer, your main ongoing task will be helping clients with various IT support activities, from basic troubleshooting to installing and configuring IT systems.

Key Duties/Responsibilities:

• Troubleshoot IT issues for multiple clients via email, chat, and remote access
• Install, configure, and maintain desktops, laptops, and office equipment
• Manage user accounts, access controls, and basic network setups
• Monitor systems, apply updates, and ensure data backups are working
• Document issues and resolutions for ongoing support efficiency

Requirements:

The successful candidate must meet the following conditions:

• 1–3 years of IT support experience (Level 1 or 2)
• Solid understanding of Windows OS, Office 365, and basic networking
• Familiarity with remote support tools (TeamViewer, AnyDesk, etc.)
• Great communication skills and a customer-first mindset
• Bonus: Experience with small business environments or outsourcing

What We Offer:

• Welcoming and friendly working environment in Limassol.

• Ongoing training and sponsored further education.

• Bonus appraisal every 6 months to recognize your contributions.

• 21 days of annual leave for work-life balance.

• Salary based on experience.

Join our growing outsourced IT team supporting small and medium businesses!

Accept our challenge – join us in Limassol!